Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

We collect information you provide directly to us, including your name, email address, and health-related documents you upload. When you use our service, we process your medical documents (PDFs, images, lab results) to extract, organize, and analyze your health data using AI.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, analyze your health documents using AI, generate insights and recommendations, and communicate with you about your account and our services.

3. Data Security

We implement industry-standard security measures to protect your data. All uploads are encrypted in transit and at rest. Your health data is stored exclusively on servers located in Germany within the European Union.

4. Third-Party Services

For certain AI features, anonymized queries may be processed by AI service providers. Your personal health data always remains within the EU and is never shared with third parties for marketing or advertising purposes.

5. Data Retention

We retain your account information and health documents for as long as your account is active. You can export your complete health data at any time. Upon account deletion, all your data is permanently removed from our systems within 30 days.

6. Your Rights

Under GDPR, you have the right to access, update, export, or delete your personal information at any time. You can manage your data from the app settings. To exercise these rights or for any privacy concerns, contact us at hello@vidanis.com.

7. Children's Privacy

Our service is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@vidanis.com.